Welcome to Autism Swim.
Autism Swim provides an online eLearning platform, various online communities, and educational content. These include the Autism Swim eLearning site (the Site), the Autism Swim application (the App), teletherapy services, educational content, an online marketplace (the Website) and related Internet services (collectively, the Services). The Services are operated by Autism Swim Pty Ltd ACN 614 083 975 (the Company, we or us) for users of the Services (you).
We are committed to respecting your privacy. This Privacy Policy sets out how we collect, use, process, store and disclose your personal information.
By providing personal information to us, you consent to our collection, use, processing and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us.
We may change this Privacy Policy from time to time by publishing any changes on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.
In Australia, we are bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Privacy Act). For individuals located in the European Union, we are a “data controller” of personal data collected through the Services, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
What personal information do we collect?
We may collect personal information from you when you voluntarily provide such information.
We may collect:
- name
- email address
- address and phone number
- username
- Australian Business Number
- your child’s age (if applicable)
- information you provide through surveys
- IP address, device ID and usage data
- payment information (processed securely via third-party providers — we do not store full credit card details)
- details of your activities within the Services
- details of products or services you have accessed or enquired about
- information relating to your subscriptions, memberships or purchases, including billing and transaction history
- any additional information you provide
Why do we collect, use and disclose your personal information?
We collect, hold, use and disclose your personal information for the following purposes:
Purpose and Lawful Basis
| Purpose of collection, use and disclosure | Lawful basis |
| To enable you to access and use our Services | Your consent (if given); Performance of a contract with you |
| To enable provider listings and directories, including publishing provider details on our website or other publicly accessible platforms | Your consent (if given); Performance of a contract with you |
| To operate, protect, improve and optimise our Services and user experience, including analytics and research | Legitimate interests |
| To send service, support and administrative communications, including updates and security alerts | Your consent (if given); Performance of a contract with you |
| To administer rewards, surveys and promotional activities | Your consent (if given); Legitimate interests |
| To send marketing and promotional communications | Your consent (if given) |
| To share de-identified or aggregated information with trusted third parties | Legitimate interests |
| To comply with legal obligations, resolve disputes and enforce agreements | Legal obligations; Legitimate interests |
| To respond to urgent situations where necessary | Vital interests |
To whom do we disclose your information
We are not in the business of selling your personal information.
We may disclose personal information for the purposes described in this Privacy Policy to:
- our employees and consultants
- third party service providers (including IT providers, communication providers and developers)
- payment system operators
- business partners, sponsors or collaborators
- regulatory bodies, law enforcement agencies, or as required by law
Where information is processed
Autism Swim is based in Australia. By using our Services, you consent to your information being transferred to and processed in Australia and other countries.
We take reasonable steps to ensure overseas recipients handle personal information in accordance with the Australian Privacy Principles.
Websites and Cookies
We may collect information when you use our website, including usage data such as pages visited, time spent and IP address.
We use cookies to enhance your experience and remember preferences.
You may disable cookies through your browser settings, however some features of the Services may not function properly if cookies are disabled.
